Dunkin' Donuts

Reviews about Dunkin' Donuts

• 1 / 5

  By Melissa Danvers
  Worst dunkin donuts not only in Gainesville, but worst i've ever been to. The staff is lazy and very rude. They mess up my order all the time and are not very polite when I ask them to fix it. They seem like they hate their jobs when it comes to the actual work part. It says they're open at 6am but when I go in at 7am they are running around trying to get things done still and in no rush to help me because they need to get open. The line is always long because the dunkin down the road in midtown is closed and everyone flocks to this one and the employees move with no urgency to get orders to people. I no lie drink coffee from dunkin 6 days a week. I love the one on archer rd and the one that was located in midtown. I can't wait for it to open back up! Extremely dissatisfied with the customer service can't say anything positive about this place.
  September 22, 2016
• 1 / 5

  By Nguyen Cao
  I and my boyfriend came today (3/28/17) around 5:30pm, we ordered ice latte with hazelnut and medium milk shake. The guy took our orders and made it was the same guy. He made the small milk shake instead of the medium one. When we talked to him and told him it was wrong and he made it again. The girl (white girl, short and fat) was standing next to him told us to show the receipt and was very rude and mean to us. She acted like our mistake not their mistake and said "if you want to write a review, go ahead" and she didn't care what she was saying. I never see anyone who so rude with customers like that. I think they need to be trained how to be nice with the customers. That is their mistake, we just told them they made the wrong size and they acted like that. And the drinks were so disgusting, i don't know what they put in there but it tasted so different because I came there so many times already.
  Very bad service and rude staffs.
  August 17, 2016
• 1 / 5

  By Shashank Sharma
  Had the worst experience at a Dunkin outlet. The service especially, the lady at the counter seemed to be mad at someone else and the moment she turned up at the counter she didn't behave properly.The coffee(latte) served was pathetic.Moreover, while serving, this lady almost smashed the cup on the counter where it spilled a bit.
  #NeverGoingBackToThisOutletEver
  August 05, 2016